Frequently Asked Questions
We offer a single pricing model with unlimited changes, ensuring you avoid unnecessary costs and the hassle of coordinating with multiple freelancers.
Our workflow consists of three simple steps:
- Listen: We start by understanding your needs and vision.
- Create: Our team develops solutions based on your feedback.
- Refine: You review the results and request revisions until you're satisfied.
We offer a wide range of services, including:
- Graphic Design: Visual design, UI/UX website development, brand identity, custom logo design, and more.
- Video Solutions: Video production and editing, enhanced visual effects, logo motion graphics, intro and outro animations.
- Digital and AI Marketing: Social media marketing, advertising, strategies, audience research, AI-driven ad optimization, chatbot integration, and more.
- Core Package: $3,500/month Includes essential branding, content creation, marketing, AI-driven solutions, consulting, and support services.
- Premium Growth Package: $7,000/month Offers a comprehensive suite of branding, advanced media, integrated marketing, advanced AI solutions, strategic consulting, and full support services.
Yes, our packages are fully customizable to align with your brand’s unique goals and requirements.
- Fixed Price: Our all-inclusive packages eliminate hidden costs.
- Fast Turnaround: We deliver work quickly with centralized project management.
- Consistent Branding: Our cohesive approach ensures your brand’s identity remains intact across all materials.
- Transparency: We provide detailed reporting and analytics to track the success of your campaigns.
We accept payments via cryptocurrency, bank transfers, Wise, Payoneer, and other methods as agreed upon with the client.
You’ll work with a dedicated project manager who handles all communication and updates. While we recommend using tools like Jira or Slack for collaboration, we’re flexible with platforms such as WhatsApp, Telegram, Viber, or Discord.
The standard turnaround time for most tasks is 24 hours. For more complex tasks, deadlines are set and agreed upon with the client. Expedited requests can be accommodated when feasible.
Yes, we guarantee stable pricing for six months from the start of your agreement, even if our agency’s prices increase. If our prices decrease, you’ll benefit from the lower rate in the next billing cycle.
Upon full payment, all intellectual property created during the project belongs to you. We may showcase completed work in our portfolio unless you request otherwise.
Clients who have worked with us for a minimum of two months can pause or close their contract. Unused days from the remaining month can be carried over and used within three months. After this period, any unused days will be forfeited.
We securely store all collected data and retain it for no longer than three months after the contract ends. We do not share personal data with third parties and ensure compliance with applicable data protection laws.
Yes, you can request access to, update, or delete your personal data at any time by contacting us via email.
We notify clients of policy updates via email and prominently display changes on our website.